Privacy policy

What we collect

We collect the information you give us: name, phone number, email address, age, postal code, the suburb you live in, and anything you tell us about your health, mobility or goals. For active clients we also keep session notes, session photos, emergency contacts, physician contact details and payment records.

How we use it

To schedule and deliver training, to write session summaries for you and the family members you invite, to send appointment reminders by email and text, and to bill for services. We do not sell your information.

Who can see it

Your trainer, our administrators, and any family member you personally invite with an invite code. You can revoke a family member's access at any time from your dashboard.

Messages and reminders

Text and email reminders are optional. You can opt out of all non-essential text messages in your account settings; sign-in codes and password resets will still be sent so you can access your account.

Storage and security

Records and photos are stored in access-controlled systems. Session photos are private and viewable only by you, your trainer, invited family, and our administrators.

Your choices

You may request a copy of your records, ask us to correct them, or ask us to delete your account. Call (847) 370-6040 or email hello@capabilityinmotion.com and we will respond within ten business days.